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What Rage Clicks Can Teach You About UX

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Steve Soto
Steve Soto
rage clicks

Have you ever been on a website, found exactly what you were looking for, clicked on it, and… nothing happened? So you clicked again. And again, your frustration grows with each click—welcome to the world of rage clicks.

Yes, rage-clicking is a thing.

It’s what happens when users repeatedly click on an element out of frustration because, well, your site isn’t doing what it’s supposed to do. Maybe a button looks clickable but sits there like a decorative pillow. Perhaps a link that promised the answer to life’s biggest question leads absolutely nowhere. These moments perfectly capture a user’s irritation—and, dare we say, quiet rage?

But here’s the twist: While rage clicks can be a thorn in your users’ sides, they can also be a goldmine of insights for you. Identifying when and why users are pounding away at their mouse can tell you more about your site’s user experience (UX) than a thousand feedback forms. This means that with the right approach, you can turn these frustrating moments into opportunities for improvement, giving your users a better experience and your website a boost.

What’s Behind the Frustration?

Behind the Frustration

Rage clicks usually signal that all’s not well in your digital domain. It’s like your website is throwing a tantrum, and it’s up to you to figure out why.

Take a look at the three most common causes of rage clicks.

1. Glacial Page Speeds

Let’s face it: nothing tests patience like a page that loads at the pace of a leisurely stroll in the park. In our warp-speed world, waiting more than a few seconds for a page to load feels like an eternity.

Slow load times aren’t just annoying; they’re business killers. If your site is the tortoise in a race filled with hares, you will lose, not just in page views but in hard, cold conversions.

2. Confusing Design

If navigating your site feels like cracking an ancient code, it’s time for a redesign.

When users find themselves clicking in circles, unable to reach their desired destination, frustration grows. This frustration often turns into rage clicks—each one a desperate hope that maybe, just maybe, this click will work.

3. Broken Links

Then there are the broken dreams—er, elements—of the internet: links that lead into the abyss and buttons that stubbornly refuse to do their one job.

These are the dead ends that prompt disbelief and then irritation. It’s as if your website promised to do something extraordinary, only to go, “Just kidding!” at the last second. Not exactly the user experience you had in mind, right?

Don’t let your website become just another number in the dismal stat that 66.5% of links lead to dead pages. Remember, every broken link is a missed connection and a missed opportunity to make a great impression.

Pro Tip: Find broken links on your website using tools like Google’s Broken Link Checker. This tool scans your website and identifies any links that lead to non-existent pages, allowing you to quickly fix them and improve your website’s user experience.

Decode Rage Clicks

How To Decode Rage Clicks

While it’s true that not every rage click is a red flag—some users just click around as they ponder life or read through your content.

The genuine ones are loud and clear distress signals. They are the user’s way of saying, “Hey, something’s really wrong here!”

Ignoring these signals is like ignoring the smoke billowing from under your car’s hood—not good and will probably end up being expensive. In fact, 70% of customers abandon their purchases due to unfavorable user experiences. In other words, leaving your website full of red flags will also result in missing out on potential revenue.

Take a look at how you can keep tabs on rage clicks on your website:

Spot the Hotspots: Use tools like heatmaps or session replay software to pinpoint precisely where these frustrating clicks occur. Watching a user furiously click on what turns out to be a static image can be an enlightening (if slightly painful) experience.

At Breezy Sites, we use heatmap platforms such as Hotjar to monitor and measure rage clicks. We can easily identify the areas of your website that are causing user frustration and use the data to improve your site’s design and performance. Not sure how your website stacks up? Get it audited by us today and ensure your site delivers a top-notch user experience!

Align Expectations with Reality: If a chunk of your online visitors repeatedly click on non-interactive elements, maybe those elements shouldn’t be non-interactive. Understanding user expectations can help you realign your site’s design to match what your users hope to find.

Be sure to use the feedback from those rage clicks, no matter how loud they might seem, to refine your design. Being proactive rather than reactive ensures that your site boosts the user experience. Remember, a seamless website leads to happier users and more conversions.

It’s a win-win. 

From Rage Clicks to Rave Reviews

Rage Clicks to Rave Reviews

So, when your site becomes a hotspot for rage clicks, see it as an opportunity rather than a setback. Each click is a direct line to your user’s thoughts and frustrations, providing actionable insights to help you fix and improve your website’s user experience.

Is your website leaving users frustrated? Contact Breezy Sites today and let us help you turn those rage clicks into rave reviews. We’ll transform your website into a smooth, user-friendly experience that keeps visitors happy and engaged.

Your Website Should Be As Great As Your Business Is

Ok, you keep hearing that your website is the front door of your business but you just don’t see it. Most of your business comes from referrals and your website is just there. This limits you at only being able to reach the people you can yourself. On top of the fact that when the people you meet see your site, it gives an impression of what it will be like working with you.

You should be confident that your site is up to date, searchable on Google and tells the story as well as you do.

The problem is that your nephew doesn’t have enough experience, you have to manage the freelancer and you don’t want to pay for an expensive site redesign.

The truth is you’re tired of having a website that breaks and is not generating business.

Maintaining your website should be easy. Now it can be. Reach out to learn more about how our team can help you today!
"I started working for Breezy when my wife first had a baby. It's great because I can tells stories through social media and earn extra money."
Brandon Reaves
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